Senior Billing Officer

Aussie Broadband

End-to-end billing processes
Accurate and timely invoicing
Reconciliations between billing systems and general ledger
Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution

Job Summary

  • Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.
  • Act as a key contact for billing queries, disputes, and escalations, including complaints management and issue resolution.
  • We offer 26 weeks paid parental leave, discounted internet and mobile services, flexible working arrangements, and a Fitness Passport.

Matching Summary

Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.

Skills & Requirements

Must-have

  • end-to-end billing processes
  • accurate and timely invoicing
  • reconciliations between billing systems and general ledger
  • handling customer billing queries and disputes
  • identifying and driving process improvements
  • strong Excel skills and multi-system experience

Nice-to-have

  • understanding of telecommunications industry
  • proactive and detail-driven approach
  • celebrating difference and inclusion
  • B Corp Certified company values
  • community involvement and service leave

Key Requirements

  • Experience in a similar commercial or billing environment
  • Experience handling customer disputes and conflict resolution

Work Rights

Not specified

Tailored Resume

Cover Letter