(usa) Senior Manager, Operations - On-trip Strategy & Operations

Walmart

Bentonville, AR, United States of America
Base: $90,000.00 - $180,000.00; bonus/equity: annu...
Driver pickup and drop-off strategy
End-to-end on-trip experience
Cross-functional initiative leadership
The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App, working collaboratively to develop innovative solutions and lead strategic initiatives

Job Summary

  • The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App, working collaboratively to develop innovative solutions and lead strategic initiatives.
  • The Senior Manager, On-trip Strategy & Operations will lead the Gig-Driver pickup and drop-off strategy, execution, and continuous improvement, owning the end-to-end on-trip experience.
  • Walmart offers competitive pay, performance-based bonus awards, and a comprehensive benefits package including health, financial, and paid time off benefits.

Matching Summary

The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App, working collaboratively to develop innovative solutions and lead strategic initiatives.

Salary

Base: $90,000.00 - $180,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Health, 401(k), stock purchase, PTO, etc.

Skills & Requirements

Must-have

  • Driver pickup and drop-off strategy
  • End-to-end on-trip experience
  • Cross-functional initiative leadership
  • Driver satisfaction improvements
  • Platform performance optimization

Nice-to-have

  • Innovative solutions development
  • Sustainable growth support
  • Exceptional service delivery
  • Operational excellence commitment

Key Requirements

  • Bachelor's degree and 6+ years experience
  • End-to-end project management skills
  • Experience managing and developing teams
  • Strong analytical skills with data usage
  • Experience with Product, Technology, Operations
  • Business case development and stakeholder influence
  • Gig driver industry or marketplace experience
  • Last mile delivery experience
  • 3 years operations/project management experience
  • 1 year supervisory experience

Work Rights

Not specified

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