Ecm And Product Management Principal

AIA Australia

Makati, Philippines
Hybrid
Product activation strategies
Ecm ecosystem
Product lifecycle integration
This position is responsible for Product Activation and Existing Customer Management (ECM) to bridge product management and ECM in our insurance operations

Job Summary

  • This position is responsible for Product Activation and Existing Customer Management (ECM) to bridge product management and ECM in our insurance operations.
  • The hybrid role focuses on driving the successful production activation while leveraging ECM ecosystem to uplift the productivity of Active Agents.
  • Lead agency product activation strategies for insurance offerings, including customer onboarding, policy issuance and pot-sale engagement to maximize upselling opportunities and customer retention.

Matching Summary

This position is responsible for Product Activation and Existing Customer Management (ECM) to bridge product management and ECM in our insurance operations.

Skills & Requirements

Must-have

  • product activation strategies
  • ECM ecosystem
  • product lifecycle integration
  • insurance product knowledge
  • CRM and analytics platforms

Nice-to-have

  • inspiring meaningful connections
  • purpose-led brand positioning
  • data-informed decisions
  • strategic product roadmap oversight

Key Requirements

  • minimum 5 years leadership experience
  • University Graduate / Diploma
  • Strong knowledge of insurance products
  • Excellent project management skills
  • Analytical skills proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter