Sr. Client Service Representative

CIBC Capital Markets

Toronto, Canada
Client engagement
Financial services products
Customer service expertise
As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members

Job Summary

  • As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.
  • You will help clients manage their accounts and products, focusing on the client experience and making interactions meaningful.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, an employee share purchase plan, and a vacation offering.

Matching Summary

As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.

Skills & Requirements

Must-have

  • Client engagement
  • Financial services products
  • Customer service expertise
  • On-site full-time work
  • Mobile banking applications

Nice-to-have

  • Relationship-oriented
  • Goal-oriented
  • Passionate about people
  • Curiosity
  • Values matter

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit (if applicable)

Work Rights

Not specified

Tailored Resume

Cover Letter