At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
As an ITSM Specialist, you will play a crucial role in optimizing our IT service management processes and ensuring efficient delivery of IT services across the organization.
We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
SAP Sales and Distribution (SD)
ITIL-based process implementation
Service management tools expertise
IT service performance analysis
ITSM process compliance audits
Nice-to-have
Analytical and critical-thinking skills
Effective written and verbal communication
Process and project management orientation
Basic IT operations knowledge
Training and support delivery
Collaboration with cross-functional teams
Familiarity with emerging ITSM technologies
Key Requirements
Bachelors degree in Information Technology or related field
ITIL certification (preferably ITIL V3 Foundation or higher)