Provide phone and email technical support for end-users to resolve any hardware or software issues
Job Summary
Provide phone and email technical support for end-users to resolve any hardware or software issues.
Support and troubleshoot workstations, servers and network related issues.
We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
Matching Summary
Provide phone and email technical support for end-users to resolve any hardware or software issues.
Salary
Base: $67,000 - $126,500; Bonus/Equity: discretionary bonus based on firm and individual performance; Benefits: competitive benefits and compensation package
Skills & Requirements
Must-have
Technical support for end-users
Troubleshoot workstations and servers
Office 365 administration
Windows Server administration
Monitor client backups
Document support issues
Nice-to-have
Inspiring and empowering environment
Competitive benefits and compensation
Flexibility in schedule
Instill confidence in a changing world
Key Requirements
1-2 years of technical helpdesk experience
Microsoft Certification preferred
Network+ Certification preferred
Bachelor's degree is a plus
Experience with Office 365 Administration
Fundamental understanding of TCP/IP Networking
Experience with firewalls
Experience with VMWare ESX hosts
Experience with Windows Servers
Experience with Azure AD Administration
Experience with SharePoint and Teams Administration