It Client Support Specialist Iii

University of Central Florida

Orlando, Florida, USA
Base: $56,030.00 - negotiable; bonus/equity: not s...
Enterprise desktop environment support
Windows and macos systems support
Incident response and request fulfillment
The IT Client Support Specialist III provides advanced technical support within an enterprise desktop environment for the College of Medicine and associated entities across the Academic Health Sciences Campus

Job Summary

  • The IT Client Support Specialist III provides advanced technical support within an enterprise desktop environment for the College of Medicine and associated entities across the Academic Health Sciences Campus.
  • Responsibilities include diagnosing, resolving, and repairing complex computing issues in healthcare, research, education, and administrative settings, as well as supporting the setup, configuration, and deployment of new technologies.
  • UCF offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, paid time off, retirement savings options, employee discounts, and education assistance.

Matching Summary

The IT Client Support Specialist III provides advanced technical support within an enterprise desktop environment for the College of Medicine and associated entities across the Academic Health Sciences Campus.

Salary

Base: $56,030.00 - Negotiable; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance, Flexible Spending, Employee Assistance Program, Paid time off, Retirement savings options, Employee discounts, Education assistance

Skills & Requirements

Must-have

  • Enterprise desktop environment support
  • Windows and macOS systems support
  • Incident response and request fulfillment
  • End-user equipment configuration and deployment
  • Technical documentation creation and maintenance

Nice-to-have

  • Adaptability to organizational change
  • Prioritization of critical tasks
  • Collaborative relationship building

Key Requirements

  • Bachelor's degree and 4 years of relevant experience
  • High School Diploma and 8 years of relevant experience
  • Valid Class E driver's license

Work Rights

Authorized to work for any U.S. employer

Tailored Resume

Cover Letter