Base: $70,817 to $90,732; bonus/equity: eligible f...
Customer engagement initiatives
Cultivate strong relationships
Deliver tailored training sessions
The Customer Success team is a dynamic global organization where the work evolves daily, developing and executing data-driven processes to deliver a world-class customer experience
Job Summary
The Customer Success team is a dynamic global organization where the work evolves daily, developing and executing data-driven processes to deliver a world-class customer experience.
Responsibilities include leading proactive and innovative customer engagement initiatives, cultivating strong relationships with power users, and driving user adoption and product usage growth.
S&P Global offers a comprehensive benefits package including health and wellness, flexible downtime, continuous learning, and investment in your future.
Matching Summary
The Customer Success team is a dynamic global organization where the work evolves daily, developing and executing data-driven processes to deliver a world-class customer experience.
Salary
Base: $70,817 to $90,732; Bonus/Equity: eligible for a sales commission plan; Benefits: eligible to receive additional S&P Global benefits
Skills & Requirements
Must-have
Customer engagement initiatives
Cultivate strong relationships
Deliver tailored training sessions
Drive user adoption and growth
Analyze and evolve customer profiles
Leverage CRM and engagement platforms
Nice-to-have
Positive, proactive attitude
Work well in teams
Curiosity and shared belief
Spirit of discovery
Collaborate in close partnership
Key Requirements
Bachelor's degree
3-5 years work experience
Strong MS Office skills
Experience in consultative sales or client-facing role