Techniker (w/m/d) Im Service-innendienst – 3d-lasermaschinen

TRUMPF SE + Co. KG

Fully remote
State-certified technician in electrical engineering
Mechatronics or mechanical engineering background
Minimum five years technical customer service experience
You will analyze and resolve complex technical faults on 3D laser systems within an international support center

Job Summary

  • You will analyze and resolve complex technical faults on 3D laser systems within an international support center.
  • The role offers flexible working hours and the opportunity to work remotely while maintaining a high-tech environment.
  • Employees benefit from fresh healthy meals, fitness programs, and a collaborative culture in a family-run company.

Matching Summary

You will analyze and resolve complex technical faults on 3D laser systems within an international support center.

Skills & Requirements

Must-have

  • State-certified technician in electrical engineering
  • Mechatronics or mechanical engineering background
  • Minimum five years technical customer service experience
  • Systematic fault analysis skills
  • Fluent German and English communication

Nice-to-have

  • Experience with 3D laser machines
  • International customer-centric service environment
  • High level of self-initiative
  • Collaboration with development teams
  • Willingness to support field service occasionally

Key Requirements

  • Completed vocational training as state-certified technician
  • At least 5 years of experience in technical customer service
  • Strong knowledge of diagnostic tools and technical documentation

Work Rights

Not specified

Tailored Resume

Cover Letter