Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processing and client support. The role requires professional fluency in German, experience in payroll for Germany and/or Switzerland, and strong analytical and problem-solving skills. This fully remote position offers opportunities for career advancement and competitive compensation
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will act as the main point of contact for urgent issues and customer escalations, collaborating seamlessly with Customer Experience and Payroll Operations teams.
This is a full-time position with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processing and client support. The role requires professional fluency in German, experience in payroll for Germany and/or Switzerland, and strong analytical and problem-solving skills. This fully remote position offers opportunities for career advancement and competitive compensation.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working in remote environments
Ability to mentor and support colleagues
Adaptability in fast-paced international settings
Proficiency with asynchronous communication tools
Analytical problem-solving capabilities
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland