Responsable Performance Qualité En Service / In Service Quality Performance Manager

Airbus Canada Limited Partnership

Mirabel, Quebec, Canada
Attractive salary; annual bonus; group insurance p...
Hybrid
10+ years manufacturing quality experience
Bilingual french and english proficiency
Root cause analysis methodology expertise
Airbus Canada is seeking a Customer Quality Representative for their A220 Commercial Aircraft Program in Mirabel, Quebec. The ideal candidate will have extensive experience in quality and customer relations within the manufacturing sector, with a strong focus on ensuring customer satisfaction and continuous improvement

Job Summary

  • This role involves securing the customer feedback loop and defining key quality irritants for the A220 commercial aircraft program.
  • The position requires consolidating quality pain points reported by operators throughout the product lifecycle and coordinating continuous improvement initiatives.
  • Candidates will benefit from a hybrid working policy, an on-site cafeteria, and access to over 10,000 e-learning courses for professional development.

Matching Summary

Match Score: 85

Airbus Canada is seeking a Customer Quality Representative for their A220 Commercial Aircraft Program in Mirabel, Quebec. The ideal candidate will have extensive experience in quality and customer relations within the manufacturing sector, with a strong focus on ensuring customer satisfaction and continuous improvement.

Salary

Attractive salary; Annual bonus; Group insurance plan, pension plan, share purchase plan

Skills & Requirements

Must-have

  • 10+ years manufacturing quality experience
  • Bilingual French and English proficiency
  • Root Cause Analysis methodology expertise
  • Aircraft structure and systems knowledge
  • Digital dashboard and KPI management

Nice-to-have

  • Strong leadership and influence skills
  • Experience in continuous improvement
  • Project management and change management
  • Cross-functional collaboration abilities
  • Innovation and strategic vision

Key Requirements

  • University degree in engineering or equivalent experience
  • Minimum 10 years of sector experience
  • Bilingual (French and English) communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter