Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitoring critical data center infrastructure
Environmental systems monitoring
Incident escalation
The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring data center infrastructure and managing incident response. The role requires experience in a secure environment and strong communication skills, with a preference for candidates with an associate's degree in a related field

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring data center infrastructure and managing incident response. The role requires experience in a secure environment and strong communication skills, with a preference for candidates with an associate's degree in a related field.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • environmental systems monitoring
  • incident escalation
  • campus systems and services dispatch
  • maintaining security and shift logs
  • monitoring security cameras

Nice-to-have

  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance
  • advance the state and build a better world

Key Requirements

  • High school diploma or equivalent
  • One year experience in a specialized area
  • Experience in a secure environment
  • Associate's degree in computer science or related field (preferred)
  • Technical training in computer science or related field (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter