Fire Area Service Support Coordinator

JOHNSON CONTROLS

Huntington Beach, United States
Base: $26.44- $36.53 hourly; bonus/equity: not spe...
Not specified
Customer service request coordination
Technician scheduling and dispatching
Customer communication and follow-up
Johnson Controls is seeking a Fire Area Service Support Coordinator in Huntington Beach, focusing on efficiently coordinating customer service requests while enhancing technician productivity and customer satisfaction. The ideal candidate should have service industry experience and strong organizational and interpersonal skills

Job Summary

  • Be part of a dedicated team creating purposeful solutions that propel the world forward, with opportunities for growth and success.
  • The role involves coordinating customer service requests from initiation to completion, maximizing technical resource productivity, and ensuring customer satisfaction.
  • Johnson Controls offers competitive pay, paid training, global advancement, comprehensive benefits including medical, dental, vision, 401(k) with match, and more.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Fire Area Service Support Coordinator in Huntington Beach, focusing on efficiently coordinating customer service requests while enhancing technician productivity and customer satisfaction. The ideal candidate should have service industry experience and strong organizational and interpersonal skills.

Salary

Base: $26.44- $36.53 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits Package

Skills & Requirements

Must-have

  • Customer service request coordination
  • Technician scheduling and dispatching
  • Customer communication and follow-up
  • Issue resolution and escalation
  • Daily service request reconciliation

Nice-to-have

  • Collaborative team environment
  • Purposeful solutions development
  • Global advancement opportunities
  • Cost-effective service delivery
  • Long-term customer relationships

Key Requirements

  • Associate's degree preferred
  • Minimum 2-4 years service industry experience
  • Independent work capability
  • Strong organizational and attention to detail skills
  • Strong interpersonal communication skills
  • Ability to handle multiple projects simultaneously
  • Prioritize work based on financial impact

Work Rights

Not specified

Tailored Resume

Cover Letter