Customer Service Advisor

CHUBB FIRE & SECURITY

Blackburn, United Kingdom
Base: £24,784.77 py; bonus/equity: not specified; ...
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Professional communication skills
Effective email writing ability
Solution-focused problem solving
** Chubb Fire & Security is seeking a Customer Experience Advisor to join their Customer Excellence Team in Blackburn. The role focuses on providing exceptional customer service through various communication channels, with full training provided for candidates regardless of prior experience. **

Job Summary

  • The role involves responding to inbound calls and emails from customers ranging from local businesses to FTSE 100 companies.
  • Employees receive full training and ongoing career development opportunities within a global organization with over 200 years of history.
  • The position offers a competitive salary of £24,784.77 per annum along with 25 days holiday plus bank holidays.

Matching Summary

Match Score: 75

** Chubb Fire & Security is seeking a Customer Experience Advisor to join their Customer Excellence Team in Blackburn. The role focuses on providing exceptional customer service through various communication channels, with full training provided for candidates regardless of prior experience. **

Salary

Base: £24,784.77 per annum; Bonus/Equity: Not specified; Benefits: 25 days holiday, pension, life assurance, childcare vouchers

Skills & Requirements

Must-have

  • Professional communication skills
  • Effective email writing ability
  • Solution-focused problem solving
  • Calm under pressure
  • IT literacy with multiple systems

Nice-to-have

  • Natural communicator building rapport
  • Open minded and willing to learn
  • Proactive incident identification
  • Fast-paced environment adaptability

Work Rights

Not specified

Tailored Resume

Cover Letter