Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns
Job Summary
Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.
Provide technical leadership across projects and BAU to ensure stability, performance, and high‑quality outcomes.
Benefits of working with us include flexible working, national career pathways, retail discounts, various paid leave options, and a culture that values diversity and inclusion.
Matching Summary
Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.
Skills & Requirements
Must-have
ServiceNow FSM hands-on expertise
Technical architecture and design
Code quality and standards champion
Lead technical governance
Root cause analysis and technical debt reduction
Develop, fix, and improve technical outcomes
Nice-to-have
Influence technical and non-technical stakeholders
Uplift technical standards
Complex field operations environments
Mentor developers and analysts
Key Requirements
10+ years' experience in Field Systems
Australian Citizen
Bachelor’s degree in IT, engineering, business, or related field