Spa Manager

Sperton

Subang Jaya, Malaysia
On-site
Operational excellence
Guest experience management
People leadership
The Spa Manager is responsible for the overall leadership and performance of the spa, combining operational excellence, people leadership, guest experience management, and strong commercial acumen

Job Summary

  • The Spa Manager is responsible for the overall leadership and performance of the spa, combining operational excellence, people leadership, guest experience management, and strong commercial acumen.
  • Key responsibilities include overseeing day-to-day spa operations, leading and managing the team, ensuring exceptional guest experiences, driving sales and marketing efforts, managing inventory, and achieving financial targets.
  • The company offers a newly renovated luxury spa facility, a competitive salary and benefits package, clear career progression, and a supportive, professional, and growth-oriented working environment.

Matching Summary

The Spa Manager is responsible for the overall leadership and performance of the spa, combining operational excellence, people leadership, guest experience management, and strong commercial acumen.

Skills & Requirements

Must-have

  • Operational excellence
  • Guest experience management
  • People leadership
  • Commercial acumen
  • Spa operations
  • Service quality monitoring
  • Team leadership
  • Brand ambassador

Nice-to-have

  • Respectful and inclusive culture
  • Growth-oriented working environment
  • Professional development opportunities

Key Requirements

  • Minimum 5–7 years managerial experience
  • Bachelor’s Degree preferred
  • Professional certification advantage
  • Strong understanding of spa treatments
  • Excellent command of English and Bahasa Malaysia
  • Willingness to work weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter