Technical Data Regional Support Analyst

Airbus Americas, Inc.

Herndon, VA, United States
On-site
Technical data support
Customer satisfaction
Technical data awareness
Airbus Americas, Inc. is seeking a Technical Data Regional Support Analyst based in Herndon, VA. The role involves providing first-line support for Technical Data to enhance customer satisfaction in the USA, Canada, and Latin America, requiring a relevant degree and experience in the aviation industry

Job Summary

  • Promoting Airbus initiatives to enhance access, usage, and support of Technical Data deliverables to customers in the USA, Canada, and Latin America regions.
  • Providing first-line support on Maintenance and Engineering Technical Data to ensure a high level of customer satisfaction, including familiarization and training.
  • Acquiring customer feedback on Airbus Technical Data products, support, and services to identify issues and subjects for continuous improvement.

Matching Summary

Match Score: 85

Airbus Americas, Inc. is seeking a Technical Data Regional Support Analyst based in Herndon, VA. The role involves providing first-line support for Technical Data to enhance customer satisfaction in the USA, Canada, and Latin America, requiring a relevant degree and experience in the aviation industry.

Skills & Requirements

Must-have

  • Technical Data support
  • Customer satisfaction
  • Technical Data awareness

Nice-to-have

  • Continuous improvement identification
  • Customer feedback acquisition

Key Requirements

  • Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field
  • 3 years experience with Technical Data in aviation industry
  • 2 years experience in OEM process within aviation industry
  • Experience in aircraft maintenance operations, airline, and MRO organizations
  • Experience working with customer demands and managing expectations
  • Experience supporting Technical Data queries

Work Rights

Not specified

Tailored Resume

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