Business Travel Consultant Ii (start Date: June 2026)
Navan (TripActions)
Dallas, TX, United States
On-site
Multi-channel customer support
Supplier and destination knowledge
Analyze customer needs and urgency
Our mission is to power the in-person connections that move people, ideas and businesses forward, helping travelers focus on being there, not getting there
Job Summary
Our mission is to power the in-person connections that move people, ideas and businesses forward, helping travelers focus on being there, not getting there.
As a Business Travel Consultant II, you will be responsible for directly supporting users' travel needs, solving issues, communicating effectively, and collaborating with internal teams.
This role offers a unique opportunity to provide regular feedback to product, design, and engineering teams, directly impacting day-to-day operations, traveler experience, and product development.
Matching Summary
Our mission is to power the in-person connections that move people, ideas and businesses forward, helping travelers focus on being there, not getting there.
Skills & Requirements
Must-have
Multi-channel customer support
Supplier and destination knowledge
Analyze customer needs and urgency
Respond within SLA
Follow travel policies
Nice-to-have
Provide product feedback
Additional language skills
Key Requirements
5+ years managing corporate/leisure bookings
3+ years advanced Sabre or Amadeus GDS
Local market supplier content knowledge
In-depth knowledge of complex itineraries and fares