Client Service Representative Medical Laboratory Technician

Advocate Aurora Health

Base: $20.15 - $30.25; bonus/equity: not specified...
Not specified
Medical laboratory technician certification
Associate's degree in clinical laboratory sciences
Telephone communication skills
Advocate Aurora Health is seeking a Client Service Representative Medical Laboratory Technician, a full-time role focused on coordinating client communications, reporting laboratory results, and ensuring effective complaint resolution. The position requires an Associate's Degree in Clinical Laboratory Sciences and MLT certification within a year, with no prior experience necessary

Job Summary

  • The role involves coordinating inbound and outbound telephone calls for the laboratory while ensuring rapid complaint resolution.
  • Incumbents must report critical patient results to appropriate medical staff and utilize technical knowledge to evaluate new test assay requests.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health benefits, and retirement plans.

Matching Summary

Match Score: 75

Advocate Aurora Health is seeking a Client Service Representative Medical Laboratory Technician, a full-time role focused on coordinating client communications, reporting laboratory results, and ensuring effective complaint resolution. The position requires an Associate's Degree in Clinical Laboratory Sciences and MLT certification within a year, with no prior experience necessary.

Salary

Base: $20.15 - $30.25; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Medical Laboratory Technician certification
  • Associate's Degree in Clinical Laboratory Sciences
  • Telephone communication skills
  • Critical patient result reporting
  • Handling hazardous materials

Nice-to-have

  • Strong decision-making abilities
  • Interpersonal skills with physicians
  • Knowledge of ACL databases
  • Experience with technical training

Key Requirements

  • MLT certification from ASCP BOC within 1 year
  • Associate's Degree in Clinical Laboratory Sciences
  • No prior experience required

Work Rights

Not specified

Tailored Resume

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