Teller Lead

PNC Bank

Not specified; not specified; comprehensive benefi...
Customer experience delivery
Teller coaching and mentoring
Fraud detection and prevention
The role involves coaching, mentoring, and leading tellers to deliver a unique customer experience aimed at improving financial wellbeing

Job Summary

  • The role involves coaching, mentoring, and leading tellers to deliver a unique customer experience aimed at improving financial wellbeing.
  • Employees are expected to identify banking opportunities during interactions and refer customers to appropriate branch staff for further assistance.
  • PNC offers comprehensive benefits including medical coverage, 401(k) with match, pension, stock purchase plans, and up to 25 vacation days.

Matching Summary

The role involves coaching, mentoring, and leading tellers to deliver a unique customer experience aimed at improving financial wellbeing.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, vision, 401(k), and pension

Skills & Requirements

Must-have

  • Customer experience delivery
  • Teller coaching and mentoring
  • Fraud detection and prevention
  • Transaction handling accuracy
  • Risk management adherence

Nice-to-have

  • Proactive sales mindset
  • Digital awareness
  • Matrix management skills
  • Inclusive workplace culture
  • Problem resolution processes

Key Requirements

  • 1+ years of related experience
  • High school diploma or GED
  • No university degree required
  • No specific certifications required
  • US work authorization (no sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter