Associate I, Fraud Strategy & Prevention

CardWorks Servicing LLC

Woodbury, NY, US
Base: $18.00ph to $26.00ph (ny metro/ny state); bo...
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Fraud detection system monitoring
Analyze fraud trends
Outbound customer calls
** CardWorks Servicing LLC is seeking an Associate I for Fraud Strategy & Prevention, a role focused on monitoring and preventing fraudulent activities related to consumer finance. The position requires customer service experience and offers a hybrid work model with competitive pay and benefits. **

Job Summary

  • This position entails the utilization of internal and external resources to proactively monitor, detect, and prevent fraudulent activities on behalf of our clients and accountholders.
  • Reviews all aspects of suspicious activity, taking appropriate actions such as, restricting accounts, making outbound calls, sending relevant correspondence, etc.
  • We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.

Matching Summary

Match Score: 75

** CardWorks Servicing LLC is seeking an Associate I for Fraud Strategy & Prevention, a role focused on monitoring and preventing fraudulent activities related to consumer finance. The position requires customer service experience and offers a hybrid work model with competitive pay and benefits. **

Salary

Base: $18.00/hr to $26.00/hr (NY Metro/NY State); Bonus/Equity: Bonus Target or Variable Pay Incentive Program; Benefits: Medical, Dental, Vision, 401(k) with match, Disability, Life Insurance, Paid Time Off

Skills & Requirements

Must-have

  • Fraud detection system monitoring
  • Analyze fraud trends
  • Outbound customer calls
  • Account holder support
  • Suspicious activity review

Nice-to-have

  • Financial servicing expertise
  • Dynamic team environment
  • Proactive communication

Key Requirements

  • High School Diploma or equivalent
  • One (1) year customer service experience
  • Keyboarding proficiency
  • Familiarity with Windows based applications

Work Rights

Not specified

Tailored Resume

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