Strong communication skills for phone and whatsapp
Detail-oriented approach to managing enquiries
Customer-focused mindset with service orientation
Heartland Rehab is seeking a calm, confident individual to manage incoming enquiries across phone, WhatsApp, and website platforms
Job Summary
Heartland Rehab is seeking a calm, confident individual to manage incoming enquiries across phone, WhatsApp, and website platforms.
The role involves guiding clients through available services, booking appointments accurately, and coordinating with therapists to resolve client needs.
Candidates will benefit from meaningful work in healthcare, clear systems, training provided, and exposure to a growing multi-clinic organisation.
Matching Summary
Match Score: 75
Heartland Rehab is seeking a calm, confident individual to manage incoming enquiries across phone, WhatsApp, and website platforms.
Skills & Requirements
Must-have
Strong communication skills for phone and WhatsApp
Detail-oriented approach to managing enquiries
Customer-focused mindset with service orientation
Nice-to-have
Experience in healthcare or call-centre environments
Able to work in a fast paced environment
Natural ability to speak with people calmly
Key Requirements
Experience in healthcare or call-centre environments (training provided)
Strong communication skills for phone and WhatsApp interactions