Monthly: $1,142 - $1,220 usd; bonus/equity: not sp...
Fully remote
2-3 years of intake experience
Spanish and english proficiency required
Legal background is a must
Job Duck is seeking a Legal Intake Coordinator for its Youth Defense team, who will be responsible for managing client inquiries and guiding them through the intake process, particularly supporting Spanish-speaking individuals. The role requires a background in legal intake, customer service experience, and proficiency in both English and Spanish, with a remote work opportunity offering a supportive company culture
Job Summary
The role serves as the first point of contact for potential new clients, ensuring inquiries are handled with professionalism and empathy.
Candidates will guide individuals through the intake process, provide Spanish translation support, and transition matters to the legal team.
This position requires maintaining accurate records in CRM systems like Clio and Lawmatics while managing a daily call volume of 16–30 calls.
Matching Summary
Match Score: 85
Job Duck is seeking a Legal Intake Coordinator for its Youth Defense team, who will be responsible for managing client inquiries and guiding them through the intake process, particularly supporting Spanish-speaking individuals. The role requires a background in legal intake, customer service experience, and proficiency in both English and Spanish, with a remote work opportunity offering a supportive company culture.
Salary
Monthly: $1142 - $1220 USD; Bonus/Equity: Not specified; Benefits: Not specified