Technical Support Specialist - Open Banking @ing Hubs Ro

ING

Bucharest, Romania
Api troubleshooting experience
Oauth 2.0 authentication knowledge
Itil incident management processes
The role involves providing day-to-day technical support to external developers consuming ING APIs and visiting the developer portal

Job Summary

  • The role involves providing day-to-day technical support to external developers consuming ING APIs and visiting the developer portal.
  • You will act as a bridge between external developers and internal engineering, security, and legal teams to resolve complex issues.
  • ING Hubs Romania offers a flexible way of working within a highly collaborative environment focused on impactful innovation.

Matching Summary

The role involves providing day-to-day technical support to external developers consuming ING APIs and visiting the developer portal.

Skills & Requirements

Must-have

  • API troubleshooting experience
  • OAuth 2.0 authentication knowledge
  • ITIL incident management processes
  • English verbal and written skills
  • Developer portal support experience

Nice-to-have

  • Strong empathy and communication skills
  • Experience with fintech partners
  • Ability to work in collaborative environment
  • Knowledge of banking compliance standards

Key Requirements

  • Bachelor's Degree preferably in IT
  • Experience in customer support roles
  • Proven ability to troubleshoot API issues

Work Rights

Not specified

Tailored Resume

Cover Letter