Customer Success Associate

Wolters Kluwer N.V

Madison, WI, United States
Base: $33,500.00 - $56,075.00 usd; bonus/equity: n...
Onsite
Bachelor's degree from accredited college
Minimum two years b2b client service experience
Proficient with microsoft office suite applications
Wolters Kluwer N.V is seeking Customer Success Associates for their Madison, WI location. The role focuses on managing customer relationships in legal and compliance services, requiring strong B2B client service skills and a consultative approach

Job Summary

  • This role offers an opportunity to work with Corporations, Law Firms, or Small Businesses to manage critical legal and compliance responsibilities.
  • Candidates will utilize SalesForce to project manage high volumes of requests and ensure timely responses to customers.
  • The company provides competitive benefits including Medical, Dental, Vision Plans, 401(k), and Tuition Assistance.

Matching Summary

Match Score: 85

Wolters Kluwer N.V is seeking Customer Success Associates for their Madison, WI location. The role focuses on managing customer relationships in legal and compliance services, requiring strong B2B client service skills and a consultative approach.

Salary

Base: $33,500.00 - $56,075.00 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), Tuition Assistance

Skills & Requirements

Must-have

  • Bachelor's degree from accredited college
  • Minimum two years B2B client service experience
  • Proficient with Microsoft Office Suite applications

Nice-to-have

  • Experience in banking, insurance, or legal industry
  • Strong analytical and problem-solving skills
  • Ability to generate add-on sales revenue

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years B2B experience preferred
  • Consultative customer service background

Work Rights

Not specified

Tailored Resume

Cover Letter