Ai Success Manager (apac Hours)

Glean

Bangalore, India
On-site
3-5 years technical deployment experience
Enterprise saas implementation management
Agile and devops methodologies knowledge
Lead and orchestrate successful implementations and long-term customer engagements for Glean's Work AI platform

Job Summary

  • Lead and orchestrate successful implementations and long-term customer engagements for Glean's Work AI platform.
  • Serve as the primary lead on new customer deployments including hands-on guidance for SSO and connector setup.
  • Own the end-to-end delivery from kickoff to go-live through renewal, ensuring clarity on expectations and timelines.

Matching Summary

Lead and orchestrate successful implementations and long-term customer engagements for Glean's Work AI platform.

Skills & Requirements

Must-have

  • 3-5 years technical deployment experience
  • Enterprise SaaS implementation management
  • Agile and DevOps methodologies knowledge
  • Cloud platform familiarity (AWS/GCP/Azure)
  • SSO and connector setup expertise

Nice-to-have

  • Strategic consultative partnership skills
  • Process documentation and playbook creation
  • Cross-functional collaboration abilities
  • Technical troubleshooting and escalation management
  • Continuous improvement mindset

Key Requirements

  • 3-5 years of experience in technical deployment or implementation management
  • Proven experience serving enterprise clients in strategic and tactical roles
  • Strong understanding of software development life cycles and Agile practices

Work Rights

Not specified

Tailored Resume

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