Principal Customer Engagement Specialist - Digital Technologies

Medtronic

New York, United States
Base: $112,000.00 - $168,000.00; bonus/equity: mip...
Fully remote
Monitor account health post go-live
Drive customer satisfaction and product adoption
Analyze and present data insights
We are seeking a committed professional to join our team, leading with purpose and breaking down barriers to innovation in a more connected, compassionate world

Job Summary

  • We are seeking a committed professional to join our team, leading with purpose and breaking down barriers to innovation in a more connected, compassionate world.
  • As a Customer Engagement Specialist, you will take on a pivotal role in advancing our customer base in the US, with responsibility for the Live accounts within your region.
  • Medtronic offers a competitive Salary and flexible Benefits Package, including Health, Dental and vision insurance, 401(k) plan plus employer contribution and match, and Paid time off.

Matching Summary

We are seeking a committed professional to join our team, leading with purpose and breaking down barriers to innovation in a more connected, compassionate world.

Salary

Base: $112,000.00 - $168,000.00; Bonus/Equity: MIP; Benefits: Health, Dental, vision, HSA, FSA, Life insurance, LTD, Dependent daycare, Tuition assistance, Simple Steps, 401(k), PTO, Holidays, ESPP, EAP, Non-qualified Retirement Plan Supplement, Capital Accumulation Plan

Skills & Requirements

Must-have

  • Monitor account health post Go-live
  • Drive customer satisfaction and product adoption
  • Analyze and present data insights
  • Influence and collaborate with sales team
  • Deep understanding of Touch Surgery Ecosystem
  • Reinforce product training and new features

Nice-to-have

  • Positive attitude
  • Adapt to change in dynamic environment
  • Business acumen and commercial mindset
  • Ability to work remotely productively

Key Requirements

  • Bachelors Degree with 7+ years relevant experience OR Advanced degree with 5+ years relevant experience
  • Valid driver's license
  • Reside within the territory
  • 75%+ travel required

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter