Associate Director, Operations Transformation

AIA Australia

Hong Kong, Hong Kong
Operations transformation
Digitalization agenda
Backend systems
This senior leadership role is responsible for driving Operations Transformation and supporting the business through digital enablement, backend applications, and strategic execution

Job Summary

  • This senior leadership role is responsible for driving Operations Transformation and supporting the business through digital enablement, backend applications, and strategic execution.
  • The role oversees both strategic planning and day-to-day management to deliver the company’s operations, transformation, and digitalization agenda.
  • Builds a resourceful, collaborative, and high-performance team culture, providing coaching, guidance, and leadership to develop future-ready talent.

Matching Summary

This senior leadership role is responsible for driving Operations Transformation and supporting the business through digital enablement, backend applications, and strategic execution.

Skills & Requirements

Must-have

  • Operations Transformation
  • digitalization agenda
  • backend systems
  • digital platforms
  • customer experience enhancement
  • Quality Assurance framework

Nice-to-have

  • human-centered recommendations
  • innovative thinking
  • out of box thinking
  • challenge the status quo
  • collaborative team culture

Key Requirements

  • minimum 8 years of working experience
  • life insurance company experience
  • project management experience
  • University degree holder
  • English and Chinese proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter