Dir Procesos E Implementacion Automotriz

SANTANDER CONSUMER BANK S.p.A

Mexico City, Mexico
Competitive salary; not specified; benefits includ...
10+ years experience in product or operations
5+ years leadership experience
Advanced english proficiency required
The role involves designing and executing the product and process strategy for the automotive business while driving agile adoption

Job Summary

  • The role involves designing and executing the product and process strategy for the automotive business while driving agile adoption.
  • Responsibilities include optimizing end-to-end operations from onboarding to post-sales and managing key performance indicators like SLA and NPS.
  • Santander offers a competitive compensation package with benefits focused on health, family support, international mobility, and volunteer opportunities.

Matching Summary

The role involves designing and executing the product and process strategy for the automotive business while driving agile adoption.

Salary

Competitive salary; Not specified; Benefits include health program, family support, and career growth

Skills & Requirements

Must-have

  • 10+ years experience in product or operations
  • 5+ years leadership experience
  • Advanced English proficiency required
  • SLA and NPS indicator management
  • Agile methodology implementation
  • End-to-end process optimization

Nice-to-have

  • Disruptive thinking and innovation
  • Empathy and customer orientation
  • Influence without direct authority
  • Proactive risk management approach
  • Cross-functional collaboration skills

Key Requirements

  • Bachelor's degree in Administration, Finance, Economics, or Engineering
  • Minimum 10 years professional experience in complex organizations
  • Minimum 5 years in leadership positions
  • Advanced English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter