Unisys is seeking a Level 1 Addition for their McDonald's project, requiring candidates to handle moderately complex service requests related to hardware, software, and user administration. The ideal applicant should possess a high school diploma or GED, with 1-2 years of relevant experience
Job Summary
The role involves answering moderately complex questions regarding hardware, software, and network administration using judgment based on experience.
Successful candidates will utilize problem-solving skills to resolve challenging incidents and escalate complex problems to other teams or vendors.
This position requires a High School Diploma or GED along with generally 1-2 years of experience in the area of responsibility.
Matching Summary
Match Score: 75
Unisys is seeking a Level 1 Addition for their McDonald's project, requiring candidates to handle moderately complex service requests related to hardware, software, and user administration. The ideal applicant should possess a high school diploma or GED, with 1-2 years of relevant experience.
Skills & Requirements
Must-have
Support of hardware and software applications
Network and user administration experience
Problem solving and analytical skills
Nice-to-have
Experience with related incidents and service requests
Ability to support L1 agents in day-to-day questions
Judgment based on previous experience
Key Requirements
High School Diploma or GED required
1-2 years experience in area of responsibility
May require technical certification or Associate Degree