Senior Platform Engineer

Five9

Manila, Philippines
On-site
Five9 cloud contact center solutions
Customer-facing project delivery
Leading deployment and configuration
Five9 is seeking a Senior Platform Engineer in Manila, Philippines, to enhance customer experience through cloud contact center solutions. The role focuses on delivering consulting and implementation services while requiring extensive experience in contact center software and advanced integrations

Job Summary

  • As a Senior Platform Engineer at Five9, you will play a crucial role in delivering high-quality consulting and implementation services to Five9’s enterprise customers.
  • This position requires a deep understanding of cloud contact center solutions, a passion for customer success, and a drive to implement solutions that meet our clients' business needs.
  • Company benefits include company stocks, annual merit increase, night shift differential pay, paid leave with cash conversion, HMO with free dependents, retirement plan, life insurance, and government-mandated benefits.

Matching Summary

Match Score: 85

Five9 is seeking a Senior Platform Engineer in Manila, Philippines, to enhance customer experience through cloud contact center solutions. The role focuses on delivering consulting and implementation services while requiring extensive experience in contact center software and advanced integrations.

Skills & Requirements

Must-have

  • Five9 cloud contact center solutions
  • customer-facing project delivery
  • leading deployment and configuration
  • advanced integration projects
  • complex IVR configuration
  • digital channel implementation

Nice-to-have

  • strategic thinker
  • consultative approach
  • mentorship capabilities
  • team-first culture

Key Requirements

  • minimum of 12 years professional experience
  • 7 years Contact Center Software Professional Services Consultant
  • Experience implementing Genesys, InContact/NICE
  • Experience in Advanced Integration projects
  • Graduate of IT or related technical course

Work Rights

Not specified

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