Customer Success Manager - Enterprise

GRAPHISOFT Group

New York City, United States
Base: $85,000 - $100,000; bonus/equity: commission...
Hybrid, 3 days per week in-office
Strong interpersonal relationship building skills
High attention to detail and analytical skills
Ability to create success plans for clients
GRAPHISOFT Group is seeking a Customer Success Manager for their New York City office to enhance client relationships and drive the adoption of their products. The role involves proactive engagement, support for enterprise clients, and the creation of success plans to ensure value realization

Job Summary

  • The role is responsible for helping Enterprise clients achieve desired outcomes through proactive relationship building and consultative support.
  • Employees will manage a portfolio of accounts, creating success plans to drive adoption and track the achievement of client goals.
  • The company offers a comprehensive benefits package including top-tier health cover, 401(k) matching, and flexible work arrangements.

Matching Summary

Match Score: 85

GRAPHISOFT Group is seeking a Customer Success Manager for their New York City office to enhance client relationships and drive the adoption of their products. The role involves proactive engagement, support for enterprise clients, and the creation of success plans to ensure value realization.

Salary

Base: $85,000 - $100,000; Bonus/Equity: Commission included; Benefits: 23 days annual leave, 401(k) matching, health cover

Skills & Requirements

Must-have

  • Strong interpersonal relationship building skills
  • High attention to detail and analytical skills
  • Ability to create success plans for clients

Nice-to-have

  • Proactive curious-minded team player
  • Passion for building trust with customers
  • Natural ability to switch between different roles

Work Rights

Not specified

Tailored Resume

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