Lead Customer Service Representative - German Speaking

Thermo Fisher Scientific UK

Budapest, Hungary
Fluency in german and english
3+ years of customer service experience
Strong analytical thinking
At Thermo Fisher Scientific, our work has purpose and creates meaningful impact every single day

Job Summary

  • At Thermo Fisher Scientific, our work has purpose and creates meaningful impact every single day.
  • You will act as a trusted advisor and escalation point, supporting both internal stakeholders and external B2B customers.
  • Join a multilingual, collaborative team where diversity is valued and innovation is encouraged.

Matching Summary

At Thermo Fisher Scientific, our work has purpose and creates meaningful impact every single day.

Skills & Requirements

Must-have

  • Fluency in German and English
  • 3+ years of customer service experience
  • Strong analytical thinking

Nice-to-have

  • Experience with SAP, C4S, or Genesys
  • Professionalism and diplomacy
  • Mentorship and training skills

Key Requirements

  • Bachelor’s degree preferred
  • High attention to detail
  • Proven ability to prioritize effectively

Work Rights

Not specified

Tailored Resume

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