Customer Care Field Manager (south Italy)

Beckman Coulter

Napoli, Italy
Drive engineering team
White glove customer support
Base business retention
Beckman Coulter, a Danaher company, is dedicated to advancing and optimizing the laboratory to move science and health care forward

Job Summary

  • Beckman Coulter, a Danaher company, is dedicated to advancing and optimizing the laboratory to move science and health care forward.
  • The Customer Care Field Manager will drive a team of engineers to provide "white gloves support" for customers, focusing on base business retention and improving customer satisfaction.
  • Beckman Coulter offers comprehensive, competitive benefit programs and unparalleled possibilities for growth and development within the Danaher family.

Matching Summary

Beckman Coulter, a Danaher company, is dedicated to advancing and optimizing the laboratory to move science and health care forward.

Skills & Requirements

Must-have

  • Drive engineering team
  • White glove customer support
  • Base business retention
  • Improve customer satisfaction
  • Improve technical and soft skills
  • Global environment
  • Continuous improvement culture

Nice-to-have

  • Be creative and try new things
  • Thrive in a fast-paced role
  • Build world-class post sales organization
  • Partner to improve Lab performances
  • Sense of wonder

Key Requirements

  • Degree in Technical engineering or Scientific discipline
  • Min 5 years’ experience in Medical Diagnostics industry
  • Leading teams experience
  • Available to travel 50% of the time
  • Hold a current valid driver’s license
  • Excellent English

Work Rights

Not specified

Tailored Resume

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