The Senior Manager, Practice Operations leads and manages the operations of assigned practices to ensure successful practice operations, effective execution of operational workflows, a patient experience consistent with SLPG standards, and a highly engaged practice operations team
Job Summary
The Senior Manager, Practice Operations leads and manages the operations of assigned practices to ensure successful practice operations, effective execution of operational workflows, a patient experience consistent with SLPG standards, and a highly engaged practice operations team.
Performs all leadership and managerial functions across the employee life cycle for direct reports including hiring, onboarding/orientation, performance management, ongoing coaching and development, recognition, etc.
Achieves expected practice financial performance through judicious expense management, efficient resource utilization, volume growth, and execution of expected financial management best practices.
Matching Summary
The Senior Manager, Practice Operations leads and manages the operations of assigned practices to ensure successful practice operations, effective execution of operational workflows, a patient experience consistent with SLPG standards, and a highly engaged practice operations team.
Skills & Requirements
Must-have
Operational readiness
Patient experience management
Employee life cycle management
Financial performance achievement
Performance monitoring and improvement
Nice-to-have
Strong business acumen
Inspiring strategy sharing
Composed and competent leadership
Patient and customer service focus
Key Requirements
Minimum of 4+ years of progressive office or practice operations management experience
At least 2 years in a healthcare organization
Experience managing or supporting daily operations
Demonstrated experience leading large or complex practices
Bachelor’s Degree in health, business, or related field preferred