The Scientific Support Specialist is responsible for providing researchers with best-in-class pre- and post-sales product support for our antibody-based research solutions that drives revenue growth through relationship building and lead generation
Job Summary
The Scientific Support Specialist is responsible for providing researchers with best-in-class pre- and post-sales product support for our antibody-based research solutions that drives revenue growth through relationship building and lead generation.
Help customers with product recommendations, experiment optimization, and complaint troubleshooting via chat, email, and phone to deliver the best customer outcomes with high commercial awareness, recognizing sales opportunities and leads.
Gather customer insights regarding new scientific trends and product needs to help expand Abcam's product portfolio.
Matching Summary
The Scientific Support Specialist is responsible for providing researchers with best-in-class pre- and post-sales product support for our antibody-based research solutions that drives revenue growth through relationship building and lead generation.
Salary
Base: $85,000.00-$94,000.00; Bonus/Equity: eligible for bonus/incentive pay; Benefits: paid time off, medical/dental/vision insurance and 401(k)