India Total Abcense Management PSC 168122

ADP

Hyderabad, Telangana, India
On-site
Us payroll knowledge
Benefits administration experience
Leave management expertise
The primary function is to serve as the point of contact for employees regarding US payroll, taxes, benefits, and leave management

Job Summary

  • The primary function is to serve as the point of contact for employees regarding US payroll, taxes, benefits, and leave management.
  • Representatives must handle complex escalations and provide end-to-end resolution for client inquiries as a first line of support.
  • ADP offers a comprehensive global provider environment with a culture that embraces innovation, diversity, and belonging.

Matching Summary

The primary function is to serve as the point of contact for employees regarding US payroll, taxes, benefits, and leave management.

Skills & Requirements

Must-have

  • US payroll knowledge
  • Benefits administration experience
  • Leave management expertise
  • Inbound call handling skills
  • International customer service

Nice-to-have

  • Client service experience
  • Strong organizational skills
  • Team player attitude
  • Process improvement mindset
  • Complaint resolution ability

Key Requirements

  • Good customer service skills
  • Excellent verbal and written communication
  • Experience with inbound/outbound international calls
  • Fresher or experienced candidates welcome

Work Rights

Not specified

Tailored Resume

Cover Letter