Not specified (assumed to be hybrid based on industry trends).
Amazon connect configuration
Aws lambda deployment
Python or c#/.net development
NCS PTE. LTD. is seeking a Cloud Engineer to support the implementation of Amazon Connect cloud-based contact center solutions in Singapore. The ideal candidate will have a strong technical background, excellent communication skills, and an interest in cloud technologies and AI solutions
Job Summary
This role supports the implementation of Amazon Connect cloud-based contact center solutions for government and enterprise clients.
The successful candidate will design, configure, and deploy scalable architectures including conversational IVRs and AI-driven capabilities.
NCS seeks individuals who embody their AEIOU beliefs of Adventure, Excellence, Integrity, Ownership, and Unity while delivering mission-critical projects.
Matching Summary
Match Score: 75
NCS PTE. LTD. is seeking a Cloud Engineer to support the implementation of Amazon Connect cloud-based contact center solutions in Singapore. The ideal candidate will have a strong technical background, excellent communication skills, and an interest in cloud technologies and AI solutions.
Skills & Requirements
Must-have
Amazon Connect configuration
AWS Lambda deployment
Python or C#/.NET development
CRM integration experience
Bachelor's degree in CS or Engineering
Nice-to-have
Generative AI and LLM concepts
Contact center environment exposure
Sentiment analysis knowledge
Prompt engineering fundamentals
Proactive team-oriented mindset
Key Requirements
Bachelor's Degree in Computer Science or related field
Strong technical aptitude with interest in cloud technologies
Excellent communication skills for customer engagement