Wellness Experience Manager

Sofitel Sydney Wentworth / Fairmont Pacific Rim / Accor

Vancouver, BC, Canada
Base: starting from $75,000.00 py; bonus/equity: n...
On-site
2+ years management experience in hotel or spa
Luxury service excellence delivery
Team leadership and coaching skills
The role provides daily leadership to the spa team ensuring consistent delivery of luxury service and operational excellence

Job Summary

  • The role provides daily leadership to the spa team ensuring consistent delivery of luxury service and operational excellence.
  • Candidates will manage reception, reservation, facility, and retail operations while capitalizing on revenue opportunities within a Forbes Five-Star Spa.
  • The position offers a competitive salary starting from $75,000 per annum along with extensive benefits including health insurance and a company-matched pension plan.

Matching Summary

The role provides daily leadership to the spa team ensuring consistent delivery of luxury service and operational excellence.

Salary

Base: Starting from $75,000.00 per annum; Bonus/Equity: Not specified; Benefits: Comprehensive health, dental, vision, life, disability, pension match, meal program, and travel perks

Skills & Requirements

Must-have

  • 2+ years management experience in hotel or spa
  • Luxury service excellence delivery
  • Team leadership and coaching skills
  • Revenue and expense control management
  • Safety and sanitation compliance adherence

Nice-to-have

  • Passion for wellness and spa industry
  • Strong organizational and time management
  • Competitor analysis and market knowledge
  • Sustainability initiative participation
  • Global hospitality network exposure

Key Requirements

  • Minimum 2 years management experience in Hotel/Spa
  • Legal eligibility to work in Canada without sponsorship
  • Degree or Diploma in hospitality or related field preferred

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter