Principal Ai Engineer, Chatbot Development

OKX

Singapore, Singapore
On-site
Llm-powered conversational chatbot systems
Real-time crypto environments
Multi-level intent routing
OKX is seeking a Principal AI Engineer specializing in chatbot development to architect and deploy large-scale conversational AI systems. The role emphasizes hands-on technical skills in a fast-paced environment, particularly within the crypto domain

Job Summary

  • Lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.
  • This is a hands-on technical role focused on building intelligent, autonomous chatbot systems operating in real-time crypto environments.
  • Competitive total compensation package, L&D programs, education subsidy, team building, wellness and meal allowances, and comprehensive healthcare schemes.

Matching Summary

Match Score: 85

OKX is seeking a Principal AI Engineer specializing in chatbot development to architect and deploy large-scale conversational AI systems. The role emphasizes hands-on technical skills in a fast-paced environment, particularly within the crypto domain.

Skills & Requirements

Must-have

  • LLM-powered conversational Chatbot systems
  • real-time crypto environments
  • multi-level intent routing
  • classifier training
  • fallback strategies
  • dialogue quality evaluation systems
  • automated bad-case discovery
  • A/B testing

Nice-to-have

  • experience in top-tier AI labs
  • experience in high-frequency trading
  • experience in fintech
  • experience in Web3
  • experience in crypto platforms
  • comfortable operating with ambiguity and speed

Key Requirements

  • PhD or Master's in Computer Science, AI, Machine Learning, or related field
  • 10 years of industry experience
  • Proven experience deploying large-scale conversational products
  • Hands-on experience designing multi-tier intent routing
  • Experience building structured dialogue evaluation frameworks
  • Strong experience driving automated bad-case discovery

Work Rights

Must have current right to work in Singapore

Tailored Resume

Cover Letter