Guest Experience Ambassador

JLL

Riverwoods, IL, United States
Base: $22.69 hourly; bonus/equity: not specified; ...
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Exceptional client experience delivery
Proactive communication and high-touch service
Execution of experience programs
** JLL is seeking a Guest Experience Ambassador for their Riverwoods, IL location, focusing on delivering exceptional client experiences through proactive communication and high-touch service. The role requires at least three years of experience in hospitality or facility management and offers a comprehensive benefits package. **

Job Summary

  • The Guest Service Agent is responsible for delivering an exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service.
  • Your day-to-day tasks will include performing functions for temporary access badges, lost & found, assisting with site events, and escalating problems associated with all building services.
  • JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching company contributions, comprehensive medical, dental & vision care, and paid parental leave.

Matching Summary

Match Score: 75

** JLL is seeking a Guest Experience Ambassador for their Riverwoods, IL location, focusing on delivering exceptional client experiences through proactive communication and high-touch service. The role requires at least three years of experience in hospitality or facility management and offers a comprehensive benefits package. **

Salary

Base: $22.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Proactive communication and high-touch service
  • Execution of experience programs
  • Hospitality-focused workplace environment
  • Google Suite proficiency

Nice-to-have

  • Collaborative service line work
  • Enhancing employee engagement initiatives
  • Professional appearance and demeanor

Key Requirements

  • 3+ years of experience in hospitality, facility/property management, operations and/or commercial real estate
  • High school diploma or GED
  • Proven ability to manage multiple priorities
  • Excellent verbal and written communication skills
  • Highly collaborative interpersonal abilities
  • Exceptional customer service expertise

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter