Rtw Case Manager

601

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
End-to-end claims process management
Liaising with multiple stakeholders
The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • EML offers a flexible work environment with up to 3 days of remote work per week after the first three months.
  • Employees benefit from a comprehensive wellbeing program including discounted health insurance, gym membership, and access to counseling services.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims process management
  • Liaising with multiple stakeholders

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Experience in case management

Key Requirements

  • Extensive customer service experience required
  • Allied health or disability support experience advantageous
  • Strong communication and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter