Customer Service Officer(Mani/Pedi)

NAILZ HAUS PTE. LTD.

Singapore, Singapore
Fully onsite
Handle customer appointments and walk-ins
Manage outlet pos system transactions
Assist with commission calculation and data entry
NAILZ HAUS PTE. LTD. is seeking a Customer Service Officer to manage customer appointments, inquiries, and transactions at their salon. The role requires strong communication skills and experience with customer service in a retail or service environment

Job Summary

  • The role involves managing all new and existing customer appointments as well as attending to walk-in clients at the outlet.
  • Employees are responsible for handling monetary receipts, managing the POS system, and assisting the manager with commission calculations.
  • The position requires availability during weekdays from 11am to 8pm and weekends from 10am to 7pm with two days off per week.

Matching Summary

Match Score: 75

NAILZ HAUS PTE. LTD. is seeking a Customer Service Officer to manage customer appointments, inquiries, and transactions at their salon. The role requires strong communication skills and experience with customer service in a retail or service environment.

Skills & Requirements

Must-have

  • Handle customer appointments and walk-ins
  • Manage outlet POS system transactions
  • Assist with commission calculation and data entry
  • Process monetary receipts and payments
  • Respond to customer inquiries via email and phone

Nice-to-have

  • Experience in cold calling or sales support
  • Ability to work flexible weekend hours
  • Strong organizational skills for ad-hoc duties

Work Rights

Not specified

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