Responsible for a suite of global applications enabling marketing teams to deliver impactful customer experiences, including CRM platforms for content management and multichannel customer interactions
Job Summary
Responsible for a suite of global applications enabling marketing teams to deliver impactful customer experiences, including CRM platforms for content management and multichannel customer interactions.
Partner with global business stakeholders to gather requirements, design solution concepts, prioritize the product backlog, and manage vendors to ensure alignment with business priorities and technical constraints.
Define, communicate, and refine the vision and global roadmap for digital capabilities, supporting organizational change initiatives through clear communication, training, and documentation.
Matching Summary
Responsible for a suite of global applications enabling marketing teams to deliver impactful customer experiences, including CRM platforms for content management and multichannel customer interactions.
Skills & Requirements
Must-have
Veeva marketing solutions experience
CRM platform management
Global rollout project leadership
Stakeholder management
Cross-functional team collaboration
Nice-to-have
Can-do mentality
Adaptability in fast-changing environment
Focus on business needs
Key Requirements
University degree in Information Science, Business Information, or related discipline
Several years of hands-on experience with Veeva marketing solutions
Strong understanding of CRM in a pharmaceutical context
Proven track record in leading global rollout projects (EMEA & US)