Técnico(a) Campo (ti) - Piracicaba - Sp

Unity of Roseburg

Piracicaba, SP, Brazil
Hardware and software support
Remote access tools
Installing hardware
Provide first-level support for hardware and software issues to users via remote access, chat, or email

Job Summary

  • Provide first-level support for hardware and software issues to users via remote access, chat, or email.
  • Manage IT assets from the client's stock and configure/troubleshoot mobile devices.
  • Identify and suggest improvements to the system and support process, and create materials to assist users.

Matching Summary

Provide first-level support for hardware and software issues to users via remote access, chat, or email.

Skills & Requirements

Must-have

  • hardware and software support
  • remote access tools
  • installing hardware
  • network computer configuration
  • mobile device troubleshooting
  • IT asset management

Nice-to-have

  • suggesting process improvements
  • creating user guides
  • customer service skills
  • team collaboration

Key Requirements

  • Ensino Médio Completo
  • Intermediate English
  • Intermediate OS knowledge
  • Intermediate Office Suite knowledge
  • Intermediate Networks knowledge
  • Intermediate Internet knowledge
  • Desktop and printer installation/maintenance
  • Software installation/configuration
  • Own vehicle for service calls

Work Rights

Not specified

Tailored Resume

Cover Letter