Senior Specialist, Technology Partnership

Merck & Co., Inc.

Tuas, Singapore
**
8+ years it infrastructure experience
5+ years production supply chain systems
Gxp manufacturing environment knowledge
** Merck & Co., Inc. is seeking a Senior Specialist in Technology Partnership for their Tuas, Singapore location. This leadership role involves managing IT end-user support and infrastructure while ensuring alignment with quality and compliance standards. **

Job Summary

  • This leadership role serves as the site lead for Global End User Services, managing IT infrastructure and end-user support while ensuring Audit Ready compliance for EHS, Financial, and GxP standards.
  • The successful candidate will act as a technical focal point to diagnose complex specialty problems, manage vendor relationships, and oversee departmental budgets within a GxP manufacturing environment.
  • Responsibilities include designing and delivering IT services, implementing new technologies, and leading a team of staff to ensure operational success and customer satisfaction across JCAP manufacturing sites.

Matching Summary

Match Score: 75

** Merck & Co., Inc. is seeking a Senior Specialist in Technology Partnership for their Tuas, Singapore location. This leadership role involves managing IT end-user support and infrastructure while ensuring alignment with quality and compliance standards. **

Skills & Requirements

Must-have

  • 8+ years IT infrastructure experience
  • 5+ years production supply chain systems
  • GxP manufacturing environment knowledge
  • Network hardware and protocol expertise
  • ITIL service management framework proficiency
  • Department budget management responsibility
  • Site lead for Global End User Services

Nice-to-have

  • Matrix environment operational experience
  • Supplier relationship management skills
  • Team coaching and counseling abilities
  • Continuous improvement mindset
  • Presentation skills for senior leadership
  • Cloud computing familiarity

Key Requirements

  • University degree in Computer Science or Engineering
  • 8+ years supporting IT infrastructure services
  • 5+ years hands-on production and supply chain troubleshooting
  • Experience in GxP Manufacturing/Lab environments
  • Ability to work on-site at Tuas

Work Rights

Not specified

Tailored Resume

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