Onsite Engineer (regular)

DXC providing claims management services

2 day onsite
2-3 years desktop support experience
Windows 8, 10, 11 troubleshooting skills
Hardware knowledge for pc and printers
DXC is seeking an Onsite Engineer with a strong background in desktop support and IT infrastructure. The ideal candidate will have a diploma or degree in Computer Science/IT and possess 2-3 years of relevant experience, particularly in customer service and technical troubleshooting

Job Summary

  • The role requires diagnosing and resolving software and hardware incidents across Windows and Mac operating systems.
  • Candidates must maintain a first-class level of customer service while managing ticket queues and meeting SLA guidelines.
  • The position involves performing smart hands support, preventative maintenance, and coordinating with vendors for infrastructure break-fix activities.

Matching Summary

Match Score: 85

DXC is seeking an Onsite Engineer with a strong background in desktop support and IT infrastructure. The ideal candidate will have a diploma or degree in Computer Science/IT and possess 2-3 years of relevant experience, particularly in customer service and technical troubleshooting.

Skills & Requirements

Must-have

  • 2-3 years Desktop Support experience
  • Windows 8, 10, 11 troubleshooting skills
  • Hardware knowledge for PC and printers
  • Basic network topology understanding
  • Ticketing system management proficiency

Nice-to-have

  • Macintosh OS support experience
  • Strong customer service mindset
  • Ability to work under minimal supervision
  • Team player with self-motivation
  • Experience with asset management lifecycle

Key Requirements

  • Diploma or Bachelor in Computer Science/IT
  • 2-3 years relevant Desktop Support experience
  • Work from client premises (Onsite)

Work Rights

Not specified

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