Director

IPSOS PTE. LTD.

Singapore, Singapore
**
10 years market research experience
Cx service line strategy execution
Business development and sales skills
** Ipsos PTE. LTD. is seeking a Research Director in Singapore to lead and enhance its Customer Experience (CX) service line, focusing on client relationships, business development, and operational efficiency. The ideal candidate will have a strong background in market research, particularly in CX, along with excellent business development and analytical skills. **

Job Summary

  • The Research Director will drive the overall growth of the CX service line in Singapore by acting as a strategic advisor to key clients.
  • Responsibilities include executing global CX strategies, leading new business acquisition, and ensuring operational efficiencies across allocated programmes.
  • The role requires managing direct reports, coaching teams on storytelling and insights, and delivering value through advanced analytical reporting.

Matching Summary

Match Score: 75

** Ipsos PTE. LTD. is seeking a Research Director in Singapore to lead and enhance its Customer Experience (CX) service line, focusing on client relationships, business development, and operational efficiency. The ideal candidate will have a strong background in market research, particularly in CX, along with excellent business development and analytical skills. **

Skills & Requirements

Must-have

  • 10 years market research experience
  • CX service line strategy execution
  • Business development and sales skills
  • Client relationship management
  • Quantitative and qualitative analysis

Nice-to-have

  • CX technology experience
  • Storytelling and facilitation skills
  • Innovative research approach
  • Global team collaboration
  • Advanced analytics proficiency

Key Requirements

  • At least 10 years of strong Market Research Experience
  • Experience in relevant sectors
  • Strong client industry knowledge
  • Proficiency with MS Office package

Work Rights

Not specified

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