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Ipsos PTE. LTD. is seeking a Research Director in Singapore to lead and enhance its Customer Experience (CX) service line, focusing on client relationships, business development, and operational efficiency. The ideal candidate will have a strong background in market research, particularly in CX, along with excellent business development and analytical skills.
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Job Summary
The Research Director will drive the overall growth of the CX service line in Singapore by acting as a strategic advisor to key clients.
Responsibilities include executing global CX strategies, leading new business acquisition, and ensuring operational efficiencies across allocated programmes.
The role requires managing direct reports, coaching teams on storytelling and insights, and delivering value through advanced analytical reporting.
Matching Summary
Match Score: 75
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Ipsos PTE. LTD. is seeking a Research Director in Singapore to lead and enhance its Customer Experience (CX) service line, focusing on client relationships, business development, and operational efficiency. The ideal candidate will have a strong background in market research, particularly in CX, along with excellent business development and analytical skills.
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Skills & Requirements
Must-have
10 years market research experience
CX service line strategy execution
Business development and sales skills
Client relationship management
Quantitative and qualitative analysis
Nice-to-have
CX technology experience
Storytelling and facilitation skills
Innovative research approach
Global team collaboration
Advanced analytics proficiency
Key Requirements
At least 10 years of strong Market Research Experience