Patient Service Representative (psr) - Primary Care Clinic

692

Base: $21.85 - $32.80 ph; bonus/equity: not specif...
Fully onsite
Hipaa compliance knowledge
Electronic health record proficiency
Insurance plan verification skills
The Patient Service Representative position at Advocate Health involves creating and managing patient electronic health records, ensuring compliance with healthcare regulations, and delivering exceptional customer service. The role requires strong communication, organizational skills, and familiarity with insurance basics, with a focus on maintaining patient confidentiality and safety

Job Summary

  • The role creates the initial electronic health record foundation while preventing duplicate medical records to ensure patient safety.
  • Employees must verify complete demographic and insurance information, collect co-pays, and educate patients on financial responsibilities.
  • Advocate Health offers comprehensive benefits including health coverage, retirement plans, and educational assistance for eligible teammates.

Matching Summary

Match Score: 85

The Patient Service Representative position at Advocate Health involves creating and managing patient electronic health records, ensuring compliance with healthcare regulations, and delivering exceptional customer service. The role requires strong communication, organizational skills, and familiarity with insurance basics, with a focus on maintaining patient confidentiality and safety.

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, retirement match, and paid time off

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Electronic health record proficiency
  • Insurance plan verification skills
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work independently under pressure
  • Experience with virtual appointment scheduling
  • Collaborative team communication style
  • Multitasking in fast-paced environment

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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