Customer Service Representative - Flanders Veterinary Clinic

Flanders Veterinary Clinic

Flanders, NJ, United States
Base: $17-20ph depending on experience; bonus/equi...
Full-time (35-40 hours per week, including some saturdays and evenings)
Excellent customer service skills
Computer literacy and office technology
Ability to multitask in fast-paced environment
Flanders Veterinary Clinic is seeking a dedicated Customer Service Representative to join their front desk team, focusing on providing exceptional client service and patient care. The ideal candidate should possess strong customer service skills, be tech-savvy, and be able to multitask in a fast-paced environment

Job Summary

  • The role involves setting the first impression for clients and patients by providing friendly, efficient service both in-person and on the phone.
  • Employees will handle diverse responsibilities including scheduling appointments, processing payments, managing patient files, and cleaning exam rooms.
  • Full-time benefits include health insurance, 401(k) matching, paid time off, and a generous employee pet discount.

Matching Summary

Match Score: 85

Flanders Veterinary Clinic is seeking a dedicated Customer Service Representative to join their front desk team, focusing on providing exceptional client service and patient care. The ideal candidate should possess strong customer service skills, be tech-savvy, and be able to multitask in a fast-paced environment.

Salary

Base: $17-20/hour depending on experience; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, disability, 401(k) match, PTO

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Computer literacy and office technology
  • Ability to multitask in fast-paced environment
  • Reliability with regular attendance
  • Basic math skills for payments

Nice-to-have

  • Compassion and sensitivity towards pets
  • Calm demeanor during stressful situations
  • Love for clients and their pets
  • Professional and courteous attitude

Key Requirements

  • Hourly position between $17-20/hour
  • Availability for Saturday and evening hours
  • Must be able to handle patients on leash or carrier

Work Rights

Not specified

Tailored Resume

Cover Letter